Shipping policy
At GEMUR, we’re committed to getting your rainfall shower head delivered safely and as quickly as possible.
Estimated Shipping Times
- United States: 4–14 business days
- United Kingdom: 4–10 business days
- Canada: 4–13 business days
- Australia: 3–7 business days
- Europe: 4–11 business days
- Other Countries: 4–12 business days
Please note that delivery times are estimates and may vary due to customs processing, local carriers, holidays, weather conditions, or other circumstances outside our control.
Processing Times
Our Fulfillment Team may take up to 48 hours to process your order, perform necessary checks, and prepare your rainfall shower head for shipment.
Processing time is separate from the estimated shipping time.
Tracking Your Order
Once your order has shipped, you’ll receive a shipping confirmation email with tracking information. Simply follow the tracking instructions in the email to check the latest status of your delivery.
Please allow a short period for tracking information to become active after receiving your shipping confirmation.
Questions About Your Shipment
If you have any questions about your order or delivery, please contact our customer support team. We’ll be happy to assist you.